Privacy Policy
At Vital Luxe Clinic, your privacy is our priority. This Privacy Policy explains how we collect, use, protect, and store your personal information when you visit our website or use our services, including testosterone replacement therapy (TRT) consultations and online inquiries.
Personal Information
- Full name
- Email address
- Phone number
- Date of birth
- Medical history and health information (provided by you during consultation)
- Billing and payment details
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages viewed
- Cookies and tracking data
Vital Luxe Clinic uses your data to:
- Provide TRT and medical consultation services
- Process appointment bookings
- Respond to inquiries
- Improve website performance
- Maintain safety and compliance with healthcare standards
- Send follow-up reminders, updates, or service notifications
- Process payments and maintain transaction records
We never sell your data to third parties.
We process your information based on:
- Consent — when you submit forms or request information
- Contract — when you book services or consultations
- Legitimate Interest — improving services and website experience
- Legal Obligation — healthcare compliance, medical record keeping
We use advanced technical and administrative measures, including:
- Encrypted servers
- Secure medical record storage
- Two-factor authentication
- Restricted staff access
- Regular security monitoring
Despite our best efforts, no system is 100% secure, but we follow industry-leading best practices.
We may share data only with:
- Licensed medical professionals involved in your treatment
- Payment processors
- IT and security service providers
- Legal authorities (only when required by law)
We never share your information for marketing by outside companies.
Cookies help us improve:
- website performance
- user experience
You may disable cookies anytime through your browser settings.
We may update this Privacy Policy as needed. Any changes will be published on this page with a new “Last Updated” date.